Shipping policy

Shipping fees
Prints receive free international shipping, while price of shipping Original Artworks depends on location and size. Shipping Original Paintings in a roll is less expansive than Painting stretched on frame due to mostly size and vulnerability.

Shipping times
Orders are usually mailed within 2-3 business days. Shipping time depends on the destination; deliveries to the EU and USA usually arrive within ten working days.

Please note that the estimated delivery times may vary depending on location
and custom services.

Import duties
Customers ordering from outside EU may be required to pay an import tariff upon delivery. For the most up-to-date information, please consult Customs and Border Protection website or your local customs office. Any import duties, taxes, or handling fees that may apply remain the responsibility of the recipient.

Tracking
Your shipment is equipped with a tracking number so you can check its status anytime.
Check out the tracking link in your confirmation email to follow your
package. Your country's postal service will handle the delivery.
For example, if you're in the US, your order will be handled by USPS.
You can also use Universal Package Tracking website.

Packaging
To ensure that your order arrives in excellent condition, I
ship every order flat and package it securely in eco-friendly materials.
All packaging parts are either reusable or recyclable.

Good to know
For safe delivery, a signature may be required upon receipt of
your package. Please note that any additional import taxes that apply to
shipments sent outside the European Union are the responsibility of the
recipient.

Damaged or lost items
In the unfortunate event that your Artwork arrives damaged, hold
onto the packaging and items in case photos are required for insurance purposes. Email mateusz.olbrycht@gmail.com and I'll help you get a new print or a refund. If your package is lost, please get in touch with me within four weeks of the dispatch date.